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emergency 
Department that receives the sick and the injured who require immediate care.
nurses’ station (major emergency)
Work area for nurses who care for seriously ill patients.
family waiting room
Waiting area for family and friends.
stretcher area
Area for patients on cots.
minor surgery room
Room in which minor procedures such as punctures and sutures are performed.
emergency physician’s office
Emergency physician: doctor specialized in treating emergency ward patients.
psychiatric observation room
Room in which a patient is observed for a specific period to determine if a psychiatric referral is necessary.
psychiatric examination room
Room in which a patient meets with a psychiatrist for a mental health evaluation.
clean utility room
Room used to store clean, disinfected material that is ready for use by medical personnel.
soiled utility room
Room in which materials used during examinations and treatment are placed after use.
observation room
Room in which a patient is monitored for a specific period to confirm or rule out a diagnosis.
isolation room
Room in which contagious patients or patients vulnerable to infection are treated to avoid the transmission of disease.
pharmacy
Room used to store medication available to medical personnel.
resuscitation room
Room designed to treat sick or wounded patients whose vital functions have failed.
ambulance
Vehicle designed to transport the sick and injured to hospital and to administer first aid.
mobile X-ray unit
Instrument that captures an image of an internal body part by means of X-rays; this mobile unit moves around to various departments.
reception area
Area where the sick and the injured transported by ambulance are received.
pay phone
Telephone located in public places; it functions when coins or payment cards are inserted into the phone box.
staff lounge
Room used by staff as a rest area.
head nurse’s office
Head nurse: person in charge of the nursing staff.
ophthalmology and ENT (ear, nose and throat) room
Room for examining and treating the eyes, ears, nose and throat.
plaster room
Room in which casts and splints for immobilizing fractures are made.
social worker’s office
Social worker: person who acts as liaison between patients, families and home care services.
gynecological examination room
Room for gynecological examinations and care.
nurses’ station (ambulatory emergency)
Work area for nurses who care for patients not requiring hospitalization.
examination and treatment room
Room in which a physician examines and treats a patient.
beverage dispenser
Automated machine serving soft drinks; it is activated by the insertion of coins into a slot.
toilets
Premises designed to satisfy basic functions and equipped with toilets and sinks.
waiting room
Room in which people wait to be seen by a health professional.
triage room
Room in which a person is seen by a nurse, who performs an initial assessment and establishes an order of priority for treatment.
security guard’s work station
Security guard: person responsible for security and for maintaining order in the emergency ward.
social worker’s office
Social worker: person who acts as liaison between patients, families and home care services.